Dealing with people

The instant reference library of management tips and techniquesLearn all you need to know about managing staff, from understanding why people behave in certain ways to recognizing talents and encouraging creativity.Managing People helps you understand why people behave in certain ways, both in the workplace and out. It also shows you how to communicate constructively and encourages harmonious relationships. BR>This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility, with a focus on developing and enhancing professional management practice.Practical techniques show you how to build up and run a team that functions effectively and produces resultsClear text and illustrations cover every aspect of formal and informal team managementSimple checklists and Points to Remember enable you to be fully prepared throughout the management processAccessible charts and flow diagrams explore different options for action and provide useful examples of real-life situationsWithin each volume there are exercises and questionnaires which encourage self-assessment and analysis to improve management skillsAn exciting and unprecedented visual approach to international business publishingAimed at the novice and the experienced manager alike in every work environment, from large corporations to small businesses